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A booking calendar is the easy half of hotel software. The half that actually gets abandoned is housekeeping status, folio billing and the night audit — so that's where we start.
Hotel software gets sold on the reservation calendar and abandoned over the operational detail underneath it: a room shown as clean that housekeeping has not actually turned over, a guest folio that does not reconcile at checkout, a rate that was quoted verbally and never matched what the system billed.
We build the front-desk workflow first — check-in, room status, folio and checkout — because that is what runs every day regardless of how bookings arrive. Channel and booking-source integration comes after the daily operation is solid, not before.
Room and date availability at a glance, for walk-in, phone and online bookings alike.
A live dirty/cleaning/inspected/ready board kept current from the floor, not from memory at the front desk.
Room, restaurant and service charges on one folio, with a clean daily reconciliation.
Occupancy, revenue and folio reporting rolled up across more than one location.
A booking widget for your own site, plus OTA channel integration where the channel's API is workable.
Front desk, housekeeping, accounts and management each see only what their role needs.
Sized to a property's actual room count and operation — a 12-room guesthouse and a 150-room hotel do not need the same module set switched on.
Once the front desk and folio are solid, we connect the booking sources that matter to your property — a direct booking widget on your own website, and OTA channel integration where the channel offers a workable API. We are direct about which integrations are stable and which are fragile in our experience, rather than promising every channel connects cleanly.
A guest's restaurant order or spa booking can post straight to their room folio instead of being settled separately at each point of sale — which is where our restaurant POS and other systems plug in for properties that run their own outlets, so there is one bill at checkout rather than three.
A handful of rooms booked entirely by phone and settled in cash can run on a diary and a notebook longer than most owners expect — the system earns its cost once double-bookings start happening, once more than one person needs to see room status at the same time, or once folio and night-audit errors start costing real money at checkout.
Straight answers, including the ones that rule us out.
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